Steel Commander Corp. Investigates Coordinated Online Review Activity
Company reviews repeated online posts that do not correspond to any Steel Commander customer, contract or project
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Steel Commander Corp. is conducting a formal investigation into a coordinated campaign of false online reviews, posts, and comments. The claims under review have appeared across multiple platforms. The campaign was initiated by an individual that owns a company in the same industry, within the United States and has been amplified through the use of third-party accounts operating outside the country. Steel Commander sells buildings only within all 50 states and does not conduct international sales. The posts across social channels contain repeated wording, posting times, public account histories and information that Steel Commander has found to not connect to any customer, or project in its records in line with these defamatory posts.
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Steel Commander Corp., representing continued commitment to quality, customer service, and continuous improvement.
Steel Commander has monitored all reviews, posts and comments and preserved available account information, posts, screenshots and related records.
Based on the information collected to date, Steel Commander has identified the principal source connected to the repeating activity. The company continues to collect and evaluate evidence.
“We respect genuine customer feedback and take legitimate concerns seriously,” said Shawn Fisher, President and CEO of Steel Commander Corp. “What we will not ignore is a pattern of claims that cannot be connected to actual customers or projects. We are documenting the facts, following the evidence, and preparing an appropriate response.”
The investigation remains active. The company is completing its review to determine the best path of legal action.
Steel Commander encourages current and former customers with questions or unresolved concerns to contact the company directly. Anyone with firsthand information concerning the online activity may also contact Steel Commander at press@steelcommandercorp.com or 844-722-4766.
About Steel Commander Corp.
Steel Commander Corp. is a Boca Raton, Florida-based provider of pre-engineered steel building kits. The company helps customers plan building solutions for commercial, industrial, agricultural, residential, storage, garage, workshop and other applications throughout the United States.
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